Refund policy
Return & Refund Policy
We want you to be happy with your Amero Gear purchase. If you are not completely satisfied, you may request a return within 14 days of receiving your order.
To be eligible for a return, items must be:
- Unworn, unused, and unwashed
- In the same condition in which they were received
- Returned with all original tags and packaging
- Free from stains, odors, deodorant marks, pet hair, or other signs of wear
Final sale items, limited-edition items, gift cards, and discounted items marked as final sale are not eligible for return or exchange.
To start a return, contact us at amero@amerogear.com with your order number and reason for the return. Returns sent without prior approval may not be accepted.
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be issued to your original payment method. Please allow several business days for your bank or credit card provider to process the refund.
Damaged or incorrect items
Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible so we can make it right.
Exchanges
If you need a different size, please contact us at amero@amerogear.com. Exchanges are subject to product availability.
Contact
For return questions, contact us at amero@amerogear.com.